Terms & Conditions

Welcome to Ruby Jewellery.  By accessing or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General

All products displayed are subject to availability
Product images are for reference only; slight color variations may occur due to lighting or screen resolution.

  Product Information                                                                                                        We offer high-quality fashion jewelry designed to be anti-tarnish and water-resistant. However, durability may vary depending on usage, skin chemistry, environmental exposure, and product care. Proper maintenance is recommended to preserve the shine and finish for a longer period.

Color & Appearance                                                                                                          Product colors may slightly vary due to lighting, photography, or screen settings. Such variations are not considered defects.

Returns & Exchanges                                                                                                         Due to hygiene and safety reasons, jewelry items are generally non-returnable unless:                                                                                    The product received is damaged, defective, or incorrect.                                                                                                                                            A return/exchange request is raised within 2 days of delivery with proper unboxing proof.

Items must be unused and in original packaging.

Shipping & Delivery                                                                                                           Delivery timelines are estimates and may vary depending on location and courier services. We are not responsible for delays caused by courier partners or unforeseen circumstances.

Jewelry Care                                                                                                                         Although our jewelry is water-resistant and anti-tarnish, it still requires proper care:                                                                                      Avoid direct contact with perfumes, lotions, chemicals, and harsh soaps.                                                                                                           Store jewelry in a dry place when not in use.                                                                                                                                                              Clean gently with a soft cloth after use.                                                                                                                                                                         Remove jewelry before heavy physical activities for longer life.

Failure to follow care instructions may reduce the lifespan of the product.

Pricing

Prices are listed in Indian Rupees (INR)
We reserve the right to change prices without prior notice.

Product Care

All jewellery is anti-tarnish and suitable for daily wear
Proper care is required to maintain shine and quality
Damage caused by water, perfume, chemicals, or rough use is not covered.

Liability

We are not liable for any allergic reactions or damages caused due to improper use or care of the jewelry. Customers are advised to check material suitability before purchase.

 Intellectual Property                                                                                                        All website content including images, logos, and designs are the property of our brand and may not be copied or used without permission.

Changes to Terms

Contact Information

Payments & Order

Payments are processed through secure payment gateways
We are not responsible for payment failures due to technical issues.

All orders are processed after successful payment confirmation. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious transactions. Returns & Exchanges Liability Liability